Contact Us/Help

*IMPORTANT* For any questions regarding your order please call or email customer service directly. Our team is available (Arizona Time) 7:30 – 4 M-Th & 7:30 – 2:30 F. All submissions will be answered in the order that they are received.

As a part of our temporary work from home policy, our Customer Service teams will not be able to respond to customer inquiries by phone; if you have a question about an order, product, or any other issue, please send an email to customersupport@spellbinders.us and the team will respond to you as soon as possible.

Submissions during off hours will be answered within 24-48 hours starting from the next available business day.

Due to current precautions and increased order volume, orders may take 5-7 business days longer to process than typical.

We received the following message from the USPS. Please be aware that this may impact your shipments.
ALERT: USPS IS EXPERIENCING UNPRECEDENTED PACKAGE INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU.

ADDRESS: Spellbinders Corporate Office

1125 W Pinnacle Peak Road, Bldg 3 Ste 124
Phoenix, AZ 85027

Call Toll-Free: 1-888-547-0400

Or Email: customersupport@spellbinders.us