Shipping & Order Policy

$5 Flat Rate Shipping & Free Shipping on $75+ Orders:

Domestic US Mainland customers will either receive $5 Flat Rate Shipping on all web orders equaling less than $74.99 (not including taxes or any other fees.) or orders equaling or greater than $75 (not including taxes or any other fees) will receive FREE US Domestic Shipping. Offer applies only to USPS Priority Mail or UPS Ground. Not applicable to international orders. Offers are only available to residents of Domestic Mainland US, and is only available where USPS Priority Mail & UPS Ground Delivers. Offer is only available to individual consumer use only; not available to retail / wholesale / distributor customers; not for distribution; excludes taxes and any additional charges; not valid on any previous web, phone or retail purchases; cannot be redeemed for cash; void where prohibited. Terms & Conditions are subject to change. Offer begins November 17, 2015.


Order Processing:

Orders are processed in the order they are received. Orders are accepted with the understanding that stock is available. In some cases, limited availability may prevent us from shipping the quantity you requested. As such, merchandise in your order may be removed, and your credit card will be credited for the amount of those item(s). Please know we will do our best to fulfill your complete order. Processing of orders can take between 3 to 7 business days from date order was received.

Shipping Delivery:

Shipping is calculated based on the weight and distance of the shipment and the carrier you choose. Carriers we use are USPS and UPSAt this time we do not offer expedited shipping.


Estimated Delivery Time:

Due to the Holidays and increased demand, please allow an extra 3-5 days for orders to ship. Your patience is greatly appreciated!

Once an order is received, it takes 3 to 7 business days to process before it ships from Spellbinder’s warehouse. Depending on delivery method and destination, United States orders may take between 1 to 7 days to ship.  More time if it’s an international order. This means orders can take anywhere from 4 to 12 business days to arrive if a United States destination and between 8 to 21 business days if an international destination.


Standard UPS Ground:

UPS Ground orders deliver within 1 to 5 business days to all 50 United States and Puerto Rico from date order is processed.


USPS Priority Mail: 

USPS orders deliver within 1 to 3 business days based on final destination to all 50 United States, Puerto Rico, and U.S. Territories from date order is processed.  


International Orders:

Orders to Canada deliver within 10 to 14 business days. All other international orders will vary depending on the location. 

All shipments outside the U.S. may be subject to import charges (Duties, Customs tariffs and VAT) which are set by the destination country. They are based on the purchased merchandise’s country of origin/manufacturing and the classification of that merchandise and are levied once your package reaches your country. Spellbinders does not collect your duties and taxes during checkout and cannot predict what your particular charges may be: and in the event you incur these additional charges, they must be rendered in order for your package to clear custom. For more information regarding your country's customs policies, please contact your local customs office. 

Click Here to review the shipping and order related frequently asked questions.

Fraud Prevention & Customer Protection:

Spellbinders takes the protection of our customers very seriously. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. This includes holding or canceling orders that look suspicious. There are various fraud restrictions that may affect your order. This includes the IP address used when order was placed, billing & shipping address variance, shipping addresses that are non-residential, and other bank or credit card restrictions. If your order was cancelled due to a fraud restriction, you may try to reorder by fixing erroneous information, changing the shipping address to a residential location, and/or changing to the PayPal payment method.