The Spellbinders® Grand Calibur®, Prizm™, Platinum™, Platinum 6 and Glimmer and the Fun Stampers Journey® Platinum, Platinum 6 and Amaze machines come with a limited one (1) year warranty. They are warranted to be free of defects in workmanship and materials. Spellbinders / FSJ will repair or replace a defective product or parts without charge with proof of purchase within the one-year warranty. If the product is damaged due to misuse or neglect, the warranty is null and void.
No need to register your machine. To make a warranty claim please email firstname.lastname@example.org.
Please include the following information:
- Proof of Purchase including the purchase date.
- Photographic or video evidence of the defect.
- Please answer the following questions:
- When did you notice the machine not working properly?
- Were you die cutting or embossing?
- What plates were being used?
Once your warranty has been verified Spellbinders / FSJ will determine warranty coverage and solution.